JackpMedia («we», «us») runs jackpmedia.com. This page says, in plain words, what we collect when you visit the site or send us the contact form, why, who else sees it, and how to get it deleted. We are a marketing service for online casino operators; we are not a casino and we do not take bets or deposits.
1. What we collect and why
1.1 When you send the contact form («Talk to the team»)
We ask for:
- Your name — so we know how to address you.
- Your site or casino (optional) — so we can look at what you run before we write back.
- One way to reach you — a Telegram username or a WhatsApp phone number. The number is checked against its country code so we do not store a number that cannot be dialled.
Together with the form we record the page you sent it from, the time, and — if you arrived from an ad or a link with campaign parameters (utm_*, gclid, fbclid) — those parameters, so we know which campaign brought you.
Why: to reply to your enquiry and, if we start working together, to run the engagement. Legal basis: taking steps at your request before entering into a contract (GDPR Art. 6(1)(b)) and our legitimate interest in answering enquiries (Art. 6(1)(f)).
1.2 When you just browse
The site is static. Our hosting provider (Cloudflare) keeps standard server logs — IP address, browser type, requested page, time — for security and to keep the site up. We use Microsoft Clarity to understand how the site is used (clicks, scrolling, where the form is abandoned); form fields are masked and Clarity never receives what you type. We use the Meta Pixel to measure our Facebook and Instagram ads (page visits, contact-link clicks and the fact that the form was sent — not its contents). We do not run Google Analytics or other advertising trackers on jackpmedia.com. See the Cookie policy for the full list of what the browser stores.
2. Where your data goes
| Recipient | What | Why |
|---|---|---|
| Cloudflare, Inc. (hosting, edge functions) | Server logs; the contact form passes through Cloudflare on its way to us | Hosting and delivery |
| amoCRM (customer-relationship system) | Name, site, Telegram / WhatsApp contact, page, campaign parameters | Where your enquiry lands and where we answer from |
| Telegram or WhatsApp (Meta) | Our messages to you on the channel you chose | Replying to you |
| Microsoft (Clarity) | How pages are used: clicks, scrolling, device, approximate country. Form fields are masked | Site statistics and improving the pages |
| Meta Platforms (Meta Pixel) | Page visits, clicks on contact links, the fact that the form was sent (not what you typed), device and browser data | Measuring and improving our ads |
We do not sell your data, and we do not share it with other operators or agencies. If we work together, the contract will say who processes what.
3. How long we keep it
- Enquiries we did not proceed with: 12 months from the last message, then deleted from the CRM.
- Clients: for the length of the engagement and as long afterwards as accounting or contract law requires.
- Server logs: kept by Cloudflare under its own retention (typically days, not months).
4. Your rights
You can ask us at any time to tell you what we hold about you, to correct it, to delete it, to stop using it, or to send you a copy. Send the contact form with «data request» in the name field, email partners@jackpmedia.com, or write on the channel you used — we will find the record by the contact you give. We answer within 30 days. If you are in the EU/EEA or UK you can also complain to your data-protection authority.
5. Security
The site and the form run over HTTPS only. The form is validated on Cloudflare's edge before anything is stored; nothing is written to our servers from the public internet without a shared secret. Access to the CRM is limited to the people who answer enquiries.
6. Under 18
The site is for operators and marketing professionals. We do not knowingly collect data from anyone under 18, and the service is not directed at players.
7. Changes
If we change what we collect or where it goes, we update this page and the date at the top. Material changes to how we treat enquiries already received will be sent to the contact you gave.
8. Contact
Data controller: JackpMedia. Email partners@jackpmedia.com, Telegram @Jackpmedia, WhatsApp +63 975 292 7992, or use the contact form — we answer on the Telegram or WhatsApp you give.